Privacy Policy
How Chauffeur Driven Scotland Ltd collects, uses and protects your personal information.
Who we are
Chauffeur Driven Scotland Ltd (Company No. SC890661) is the data controller responsible for your personal information. Our registered office address is 1875 Great Western Road, Glasgow, Scotland, G13 2YD.
Contact us at info@chauffeurdrivenscotland.com or +44 141 473 4690 for any privacy-related enquiries.
Information we collect
We may collect the following information when you use our website or contact us:
- Name and email address (when you submit our contact form)
- Message content and any details you choose to include in your enquiry
- Technical data such as IP address and browser type (via server logs and security tools)
How we use your information
We use your personal information to:
- Respond to enquiries and provide quotations for chauffeur services
- Arrange and manage bookings you request with us
- Protect our website against spam and abuse (including Google reCAPTCHA)
- Comply with legal and regulatory obligations
Legal basis for processing
We process your data on the basis of legitimate interests (responding to enquiries and operating our business), performance of a contract (when you book our services), and consent where required (such as non-essential cookies, if applicable).
Sharing your information
We do not sell your personal information. We may share data with trusted service providers who assist us in operating our website or delivering our services (for example, email hosting or security verification), always under appropriate safeguards.
Data retention
We retain enquiry and booking information only for as long as necessary to fulfil the purposes outlined above, or as required by law. Contact form submissions are typically retained for up to two years unless a booking relationship continues.
Your rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request erasure of your data in certain circumstances
- Object to or restrict certain processing
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us using the details above.
Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration or disclosure.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: July 2026